I have talked with JPI several times and usually find them fairly helpful. The fella I got yesterday, not quite so much. Pretty defensive, didn't seem to really be willing to understand what I was trying to describe to him. I wasn't finding fault with the unit, it was working fine, with the exception of giving me unexpected temps. I put the probe in boiling water and it responded appropiately. But, I do think I found the cause. I stuck a wire in the port for the cht probe and it went through into the intake runner, so, I guess the chamber for the probe wasn't able to capture the heat from the cyl. head. So, I guess now my choice is to pull the runner and see if I can plug the hole in the bottom of the probe chamber or go the ring style temp probes which I really didn't want to do. I have heard that they are not quite as accurate, but will still give me a base line and break frequently due to vibration. I did read once where some are better than others but don't remember the brand of the best ones. G