Dear Backcountry Pilot Members:
After coming upon this post by Stratobee recently, I was concerned about the level of inaccuracy with respect to the history of this issue and Hartzell’s response to it, including our support philosophy. As the Executive Vice President of Hartzell Propeller, I appreciate the opportunity to respond.
For context, Hartzell introduced model HC-83X20-2 propellers in 1954, later modified to model HC-83V20-2 – the subject of Stratobee’s posting. These propeller types utilized a “double-shoulder” blade retention system and a solid bearing/split retainer design. Over the years, Hartzell developed several variants of the “double-shoulder” design and this “double-shoulder” style of propeller was provided on an OEM basis for a variety of aircraft models. Although Hartzell stopped shipping the HC-83X20-2 propeller on an OEM basis in 1966, we continued to provide service, support and select parts for over 55 years.
In 1997, with many of these “double-shoulder” propellers having been in service for over 40 years, a variety of field reports indicated that, after multiple decades of use, blade cracking could occur on double-shoulder blades. Since 1995, there had been a growing number of cracked parts, including reports of 37 cracked blades, 4 cracked clamps, and 5 total blade separations from hub fatigue cracks, all on this “double-shoulder” style propeller. These cracks were discovered on several blade models, indicating that the issue was not aircraft specific. Our evaluation determined that a variety of factors could induce cracks, including corrosion, uneven shoulder wear, and inconsistent rework of the blade shank during overhaul. Given the potential severity of an in-flight blade separation, we took action and issued Hartzell Service Bulletin 217. The FAA followed up shortly thereafter with Airworthiness Directive 97-18-02 in August 1997. This A.D. required an initial dye penetrant inspection, then repetitive disassembly and inspection of hubs every 250 hours, and blades/clamps every 500 hours. The propeller inspections done pursuant to SB 217 and AD 97-18-02 resulted in the discovery of additional cracked components. There is no doubt the Hartzell SB and FAA AD were necessary and that they clearly targeted a flight-safety issue.
Here is a link to an article from the May/June 1997 issue of the Navioneer which readers might find useful as they form their own opinion:
http://www.hartzellprop.com/notes/AboutSB217.pdf.
In March 1998, Hartzell Service Bulletin 232 was released, introducing the “MV” propeller. “MV” propellers are a single-shoulder blade design which by its nature eliminates the double-shoulder system. The single-shoulder configuration eliminated the possibility of uneven load sharing between double-shoulders, and subsequent potential double-shoulder blade cracking. In addition to introducing the “MV” propeller, in April 1998, Hartzell released Service Bulletin 233 which both permitted - and provided instructions for - conversion of older double-shoulder propellers into the “MV” type, accomplished through blade modification and replacement of certain parts which changed the configuration to a single shoulder style. With this improved design and upgrade path available, owners of affected propellers would now have the option to opt out of the repetitive inspections by pursuing the “MV” conversion.
In order to both encourage owners to comply with the Service Bulletin and AD and to consider the “MV” upgrade path to an improved design, we undertook a variety of activities, including restarting production of components that had not been manufactured since the 1960’s, offering, at 50% off regular list price, various parts as well as complete “MV” propellers and applicable “Top Prop” STC replacement propellers, both of which provided a path to remove the requirement for repetitive inspections. This half-price parts/propeller program began with the issuance of Service Bulletin 217 in August 1997, and continued for approximately 2 ½ years until December 31, 1999, a date well past the AD compliance deadline of September 30, 1999.
While some Hartzell customers took advantage of the 50% off offer to upgrade their propellers to the “MV” configuration or a “Top Prop” option, others did not, instead purchasing only the parts needed to pass the inspection of their older double-shoulder designs. These propellers were still subject to repetitive inspections under AD 97-18-02.
Over the last 13 years of repetitive inspections, Hartzell has received additional reports of cracked components used in the 1 and 8 style components. So, after supporting these 1 and 8 style hub propellers for over 50 years, we made a decision to stop our support and drive migration to improved design options. On March 14, 2012, Hartzell released Service Bulletin 331, alerting owners that we would stop making parts or maintaining technical publications, such as overhaul manuals, for these 1950’s vintage 1 and 8 style designs. We understood that this action would require owners of these 1 and 8 hub style propellers to ultimately upgrade to an improved design. However, we believe that requiring the upgrade to these improved designs is merited.
This summary brings me back to Stratobee’s original post. He likens our company to the devil, a bully whose actions are driven by greed, not safety, “because there have been no blade separations recorded.” He also asserts that we have been doing all this silently (though he cites the Service Bulletins that we publish that publicly outline what we are doing and why). On all fronts, we vigorously disagree. We provided ongoing parts and technical support for over 5 decades. In the face of data identifying a safety issue, we developed multiple paths for owners to take to enhance flight safety. With no requirement to do so, we went back into production on a variety of components and propellers and offered them at special pricing for two and a half years, extending the pricing beyond the SB/AD compliance period. We think our actions have been thoughtful, prudent and fully consistent with our motto: Built on Honor.
Sincerely,
Jim Brown III
Executive Vice President
Hartzell Propeller Inc.
PH: 937-778-4267
E-mail:
[email protected]