Anyway, I told them about it, how I've had them for 7 years, and how I don't use any hair gel. The woman I talked with wasn't so forthcoming at first until I told her that I thought they should just send me a new headband pad, as the slightly-newer-same-model pax headset did not exhibit the same problem, and she did.
So in my experience, they weren't super eager, but they did make good. I enjoy the fit and performance of my Lightspeeds, but I have had to sink some 6-32 screws through the ends of the band receiver after the plastic broke. They're even better than new now.
