Av8r3400 wrote:I'm very sorry to hear of your problems, though I'm not surprised. This is not the first I've heard of problems with RR.
Well, things just got more complicated. I have received hostile texts telling me to come get my plane (and calling me names like "Jew with a job". That alone should be a clue to others about how poor Rocky Mountain Wings customer service is, even calling customers derogatory, anti-Semitic names....What a disgrace.
Through a friend, I made contact with someone with a trailer in Nampa who is willing to go pick up the plane. When he called Rocky Mountain Wings to confirm a time to stop by to pick it up, he got a long winded shpeel about why it cannot be picked up,
When it was discovered I was putting the project up for sale, I received texts indicating that Rocky Mountain Wings was desperate to sell the plane for me. When I refused to authorize Rocky Mountain Wings to be a selling agent, I was told that "we're not finished yet" and "there is more paperwork for me to fill out" (which is a lie). When I requested scanned images of the alleged paperwork emailed to me, the story changed again. Rocky Mountain Wings then alleged that there are so many appointments ahead, there just isn't time to release the plane to me or anyone.
Now, I was just recently informed that Rocky Mountain Wings has hired a lawyer, put threatened to put a lien on the unfinished plane, will not release it to me or anyone until I pay 17 months of "storage" and additional alleged work on the plane, or unless I will sign some agreement (probably an agreement not to sue him), then allegedly the plane will be released from the lien and into my care or whomever I authorize to pick it up. This is dirty business.
Due to the situation, I am limited in what I can or should say about individuals involved, but I will say that my experience with Rocky Mountain Wings has been the worst possible (and getting worse) and I would discourage anyone and everyone from doing business with that company, or any company that treats its customers so poorly as Rocky Mountain Wings has treated me. I will let others come to their own conclusions.